Welcome
to the MAINE MOOSE COMPANY
The Maine Moose Company, nestled in the heart
of Maine (Moose Nation), where moose are plentiful and people will drive hundreds
of miles to catch a glimpse of this beautiful majestic creature, is where we
send
our
quality moose plush animals from to customers all over the world. Whether you're
a collector or just want to send a gift...let loose and send a Maine Moose!
The Maine Moose Company is proud to be one of the top-rated
stores on the Internet. We're a Yahoo! Shopping Five-Star Merchant, and we
have been recognized by yahoo shoppers as one of the "best of the best" online stores. Yahoo's five-star "Top Service" rating
is a sign of superlative quality. It means that the store is participating
in Yahoo Store's Customer Rating Program, and that customers who have ordered
from that store have given it the highest scores.
Receive new moose product updates and promotions
CUSTOMER SERVICE
The people here at the Maine Moose Company are committed to making this an enjoyable
gifting experience for you and the lucky recipient of a Moose Message Gift.
We welcome and encourage your feedback on how we can improve on this experience
for you and future shoppers. Please email us anytime at...customerservice@mainemoosecompany.com
Order Processing
The folks at the Maine Moose Company work diligently to provide our customers
with the highest quality products and freshest chocolate possible. We make
every
effort
to ship out orders as quickly as possible.
However, most orders will ship the next business day and orders received on
the weekend will ship the next business day.
Order Changes
If you need to contact us to make changes to
your order, we will make every effort to make the change. However, we will
be unable to make any changes if your order has already been shipped.
Personalized Greeting Card Messages
In order to maintain customer privacy, our system
does not allow us to make changes to your greeting card messages. Your greeting
will print as it is given to us. Please be sure to check for accuracy after
completing your greeting card message.
SHIPPING INFORMATION
To guarantee freshness and prompt delivery, we ship all of our gifts with United Parcel Service (UPS) or the US Postal Service (USPS).
Shipping Options
We take orders from anywhere in the world for delivery to any U.S. and international location. All shipping charges are adjusted and added during processing of international orders. All of our chocolate is made as it's ordered, so all orders typically ship the next business day. All orders received on the weekend will ship the next business day. Orders are shipped Standard Ground delivery unless another form is requested. All orders for next day delivery have to be received by 12 noon eastern time.
International Orders
Additional shipping charges will be added to all international orders. International shipping charges vary by country and weight of the package. Additional charges will be added at the time the order is processed.
Use the above links to track your package.
SHIPPING CHARGES
Standard Rates :
Within Continental U.S. $6.99
Hawaii, Alaska & Puerto Rico $17.85
Next Day and 2nd Day Air options are also available.
If you would like to make changes to your order & your
order has not already shipped, please email us and we'll make every effort
to accomodate your request.
Shipping charges will be adjusted to reflect large bulk orders.
100% SATISFACTION GUARANTEED
We consider it a privilege to serve you as a customer and hope that your shopping experience with us was a pleasant one. If for any reason, you're not completely satisfied with our products, return the item to us and we will replace it or refund the full amount of the returned merchandise.
Our goal at the Maine Moose Company is to constantly provide quality products at a reasonable price with the lowest shipping costs possible and to also make this online shopping experience a great one. We welcome your feedback so that we may continue to improve our offerings and shopping experience for all of our customers.
So don't hesitate...birthday, anniversary, holiday or whatever the occasion may be...send a smile, send someone a Moose Message.
Moose
Chocolate Guarantee
Our chocolate is made fresh to order. Our 1/2 lb Chocolate Moose and Chocolate
Moose Lollipops are very popular items that people send as gifts in addition
to their moose plush gift with the free personalized greeting card and free
moose chocolate bar already included. Unfortunately, we cannot guarantee the
condition that the moose lolllipops will arrive in due to shipping conditions.
Our Chocolate Moose Lollipops have fragile antlers and will from time to time
depending upon the shipping conditions that they endure crack at the base of
the antler. We make every attempt to package them as carefully as possible
so they arrive to you in good condition. We feel it's important to let our
customers know so that the correct level of expectation is set. Thank you for
your understanding and we hope all of our individual and corporate customers
continue to enjoy our moose chocolates in the future. Please don't hestitate
to contact us if you have any concerns or questions.
If you prefer to contact us by mail...send correspondence to:
Maine Moose Company
5 Revere Street
Lewiston, Maine 04240
E-Mail Us
Thank You for shopping with the Maine Moose Company!
WE OFFER SECURE ONLINE ORDERING